Curriculum and Course Management Platforms

The Vendor is required to provide regarding curriculum and course management platforms for managing and publishing academic programs and courses.
- Platform architecture and deployment
• Delivery as a vendor-managed, cloud-hosted SaaS platform with no on premise infrastructure required.
• Support for multi-tenant architecture with strong tenant isolation; describe any single-tenant or private cloud options if offered.
• Clearly documented release management and upgrade process, including frequency of releases and customer impact.
• Availability of separate environments (e.g., dev/test/prod) and how configuration changes are promoted between environments.
• Browser-based access with no client installs required.
- Configuration, workflow, and governance
• Support for configurable, role-based workflow and approval engines usable across curriculum, course, and offering processes.
• Ability for administrators to configure:
• Approval paths and conditional routing
• Forms, fields, and validation rules
• Business rules and exceptions
• Notifications and reminders
• Support for versioning and change tracking, including visibility into what changed, who approved it, and when it became effective.
• Ability to enforce governance while allowing controlled flexibility at institutional, college, or department levels.
- Curriculum lifecycle management and related review processes
• Tools to model program and curriculum structures, including hierarchies, requirements, and dependencies.
• Support for curriculum proposals, revisions, retirements, and rollbacks.
• Impact analysis capabilities to identify downstream effects of curriculum changes (e.g., on courses, offerings, requirements).
• Audit trails and reporting suitable for governance, accreditation, program review, or policy review.
• Support, where applicable, for accreditation-related, licensure-related, or other academic review workflows associated with curriculum governance.
- Course, catalog, and offering management
• Centralized management of courses and catalog attributes with controlled publishing.
• Support for creating and managing course offerings and sections, including:
• Scheduling and term-based planning
• Capacity limits and automated waitlists
• Instructor assignment
• Optional room and resource scheduling
• Support for bulk updates, mass edits, and rule-based changes.
• Ability to manage prerequisites, co-requisites, equivalencies, and restrictions through configurable rules.
- Operational workflow and communications
• Configurable notification and communication tools (email and in-application).
• Templates for common operational communications.
• Role-based dashboards for administrators, faculty, and other stakeholders.
• Monitoring and reporting on workflow status, bottlenecks, and exceptions.
- Content and learning object management
• Centralized repository for learning objects and related materials, with metadata and tagging.
• Support for content reuse and controlled publishing.
• Standards support (e.g., scorm, xapi, lti) where applicable.
• Clear description of native authoring capabilities versus reliance on third-party tools and integrations.
- Reporting, analytics, data access, and insights
• Standard operational and administrative reports available out of the box.
• Support for ad hoc or self-service reporting by authorized users.
• Data export options (csv, API, scheduled feeds) and documentation of data structures.
• Compatibility with enterprise bi tools and analytics platforms.
• Support for monitoring data quality, integration errors, and system health.
• Description of any advanced insight, recommendation, forecasting, or AI-assisted reporting capabilities, if available.
- Integration and interoperability
• Support for enterprise identity and access management (SSO, provisioning).
• Comprehensive rest APIs covering core curriculum, course, offering, and workflow objects.
• Support for event-driven integrations (web hooks) if available.
• Integration patterns used for sis, LMS, HR and identity, reporting, and other external systems.
• Error handling, logging, and reconciliation support.
- Security, privacy, and compliance
• Encryption of data in transit and at rest.
• Role-based access control configurable by administrators.
• Comprehensive audit logging of administrative and user actions.
• Description of compliance certifications and security governance processes.
• Data residency, retention, and deletion options.
- Commercial model, implementation, training, and ongoing support
• Typical subscription and pricing structure, including the primary pricing model used for the solution.
• Description of what is typically included in the base subscription and what is commonly priced separately or offered as an add-on.
• Availability of multi-year subscription structures or pricing tiers, where applicable.
• Implementation phases, timelines, and client responsibilities.
• Description of migration tools and repeatable migration approaches.
• Administrator and end-user training options.
• Post-implementation support model, including SLAs and customer success engagement.
- Vendor overview, product direction, and innovation
• Primary focus and positioning within the higher education market.
• Key differentiators of the solution or suite relative to other offerings in this space.
• Product roadmap direction and planned priorities over the next 12–24 months.
• Description of selected innovation areas, such as AI-enabled functionality, workflow automation, analytics, and accreditation-related support, if applicable.
• High-level description of customer base, institutional fit, and experience supporting higher education environments of varying size and complexity.