Laboratory Information Management System

The Vendor is required to provide for the provision and implementation of a comprehensive Laboratory Information Management System (LIMS) on a multi-year contract for the department.
- The solution will enhance the County’s Water Resources Laboratory (WRL) management capabilities and grow with its needs.
- Cloud-based systems must have a proven track record providing LIMS to a laboratory serving large water utilities or similarly complex and comprehensive testing facilities.
- The system must also provide key features, including regulatory compliance, workflow and sample management, instrument integration, mobile sample tracking, cloud-based accessibility, and quality assurance/quality control features compliant.
- Solution will consist of at least the following:
• All software for a complete and operable system
• Installation, on-site testing, and startup
• Warranties, maintenance contracts, and support services
• Training, including printed materials and an in-person trainer
• Project management
• Data migration
• Instrument parsing setup and support
• Integration with external solutions that currently support the WRL - electronic integration with HACH WIMS and ArcGIS
• Mobile capability to document and upload distribution system sampling location data
• Geofencing features are considered optional. If offered, the service provider must detail the integration/interactions of this option with WRL operations and the County’s GIS system
- solution will include, and will be evaluated on, not only the software, but also the service provider’s explanation of technical services, ongoing platform hosting and maintenance, implementation plan, and post-implementation support
- The functions listed throughout this proposal should all work together to provide a comprehensive, well-integrated, and scalable solution for the WRL.
- Software should support the creation of custom integration flows to automate business processes and synchronize data between different systems.
- The system should offer multiple mechanisms for integration, including file based data transfer (CSV, XML), Datastream connectivity, APIs, web services, and direct databaseto-database connections. Integration options should be scalable and flexible, allowing WRL to expand resources as needed and adapt to evolving business requirements.
- The County's GIS system stores the infrastructure inventory, including water sampling stations, hydrants, and water mains. The GIS data is used for locating sample sites and stations, and for the routing of sample collection personnel in the field.
- Custom Integration Flows: Ability to create custom integration flows to automate business processes and data synchronization between different systems
- The LIMS should possess the capability to interface with the scanner systems to read and create barcodes and labels.
- Documentation:
• User documentation
• Configuration documentation
• Interface documentation.
• System administration manuals
• Application software tutorial
• Database setup and maintenance
• System documentation
• Documentation for web service/interface definitions
• First level triaging/trouble shooting for agency helpdesk
• Helpdesk supports call escalation process
• Disaster recovery documentation
• Planned system maintenance and upgrade schedules