Laboratory Information Management System

The Vendor is required to provide and install a cloud-based Laboratory Information Management System (LIMS), with technical support and maintenance.
- System design, configuration, implementation, integration, and maintenance of the Laboratory Information Management System (LIMS).
- The LIMS must be a commercially available, configurable, state-of the-art application already operational and not under development. The County expressly prohibits participation by brokers, resellers, third-party agents, or pass-through entities that do not maintain direct ownership, control or primary responsibility for the LIMS.
- The Project Implementation Period begins upon contract execution, and the County requires that the LIMS system be fully operational no later than December 2027.
- Ability to assign role-restricted access to data (cases, requests, etc.) for internal investigations.
- LIMS system must meet the following requirements:
• Ability to undo functions on pages to account for accidental user interface errors.
• Provide an intuitive and easy-to-use menu structure and screen layout throughout the system.
• Ability to use digital worksheets/templates capturing analysis information within each unit to support fully paperless laboratory processes throughout the lifecycle of completing the case request.
• Ability to track and report metrics at the unit, analyst and lab wide level for the following but not limited to: service requests accepted and received, backlog of cases, completed cases, number of samples and items examined, number of various types of conclusions reported for samples/items of evidence, turnaround time for all aspects of analysis to include technical and administrative reviews.
• Create reports showing evidence inventory for analysts, designated locations, units and lab wide.
• Ensure data is updated daily for accurate reporting and visualization within the dashboard allowing for configurable visualization of accurate statistics.
• Ensure the system provides the ability to upload documents or images as case file attachments regarding to chain of custody or case file notations.
• Meet the chain of custody requirements: log detailing a chronological trail of what, who, when and how an item of evidence has been handled and must consist of name of individual and not just user ID, locations, date and time. Provide a solution to meet the chain of custody requirements such as data returns from providers that are not an actual physical item of evidence.
• Ability to reassign new analysts to opened/not completed cases if necessary.
• Ability to block evidence from further exams/units to ensure the proper order of forensic testing is conducted to maximize the item’s evidentiary potential.
• Provide immediate notification to user if case identifier already exists in this system prior to creating a new case record.
• Require a user password when editing records of custody and a text box required to provide explanation of the change to include audit trail.
• Ability to maintain parent/child relationship through chain of custody and then return child items to parent containers if desired while maintaining accurate chain of custody records.
• Provide a confirmation dialogue box once all information is entered for our submitters so there is a verification step of all the request data prior to submitting.
• Ability for the laboratory to communicate with the case submitter if corrections are needed to the submission prior to its acceptance to avoid having to reject the submission and require the submission to be redone.
• Ability for users to request analysis on an item previously analyzed by the unit.
• Ability for submitters and laboratory staff to update case status regarding court dates, assigned attorneys, termination, identify the need for analysis of additional evidence and notification sent to the applicable unit/analyst assigned the case.
• Allow for completion of a satisfaction survey, automatically route it to designated individuals, and produce summary reports of survey results across selected time frames.
• Allow for the completion of a complaint document, automatically route it to designated individuals, and produce summary reports of survey results across selected time frames.
• Ability to capture sampling information, when only a subset of the population is tested. For example, one hundred (100) tablets were received, but only three (3) were tested.