Document Management Services

The Vendor is required to provide for an upgrade of the County’s existing Net-Documents eDOCS content management system and implementation of Info Center Web.
- Requirement:
• Review of the current eDOCS environment and preparation of an upgrade plan.
• Installation and configuration of eDOCS DM application servers and related services.
• Upgrade of one (1) eDOCS library.
• Installation and configuration support for InfoCenter Web, DM REST API, modern authentication with Azure AD, Office add-ins, MS Teams integration, OneDrive integration, and Email Linking / Graph API integration.
• Creation and deployment support for test client builds and client configuration scripts.
• Functional testing support, UAT support, production library refresh, production database upgrade, production indexing, and initial client onboarding support.
- Responsible for provisioning required infrastructure, windows servers, SQL server environment, file storage, SSL certificates, networking, backups and restores, and customer-side deployment activities unless otherwise agreed in writing.