Online Marketplace Platform

The Vendor is required to provide online marketplace platform is a platform that allows for capabilities for both availability of products and pricing of products.
- The platform must be accessible via a webpage and offer detailed reporting of purchases made using the platform.
1. Platform requirements
• Established functionality for customizable controls by category groups.
• Including but not limited to the below listed categories:
• Office suppliers
• Information technology equipment
• Classroom suppliers
• Grounds maintenance equipment and supplies
• Public safety equipment
• Advanced product search and filter capabilities.
• Real-time pricing and product availability.
• Shopping cart and checkout functionality.
• Allow multiple sellers to compare products and purchasing.
2. Ordering requirements
• End-to-end order management through delivery.
• Real-time tracking.
• Order history and tracking dashboards.
3. Payment management
• Support multiple payment methods (purchase orders, p-cards, invoices, etc.)
• Ability to integrate with erp systems.
• Support tax-exempt purchasing.
4. Implementation
• Support onboarding of multiple participating entities.
• Configure platforms settings to meet entity specific requirements.
5. Technology and integration
• Support APIs for integration with state and local systems.
• Ensure interoperability with eprocurement platforms.
6. Security and compliance
• Comply with all relevant local, state and federal data privacy laws.
• Conduct regular security testing and audits.
• Role-based access controls.
7. Customer support
• Provide 24/7 support.
• Technical assistance for end users.
• Support for issue resolution and escalation.