The Vendor is required to provide human resources information system (HRIS) solution that integrates core HR functions, payroll, benefits administration, timekeeping, performance management, and reporting capabilities into a unified system.
- Requirement:
1. Project management
• Assign a dedicated project manager as the primary point of contact.
• Develop a detailed project plan with milestones, timelines, and deliverables.
• Provide regular progress reports and conduct status meetings with stakeholders.
2. System design and configuration
• Conduct needs assessment workshops with HR and business leaders.
• Configure HRIS modules to support:
• Employee records management
• Payroll processing and tax compliance
• Benefits administration
• Time and attendance tracking
• Recruiting and applicant tracking
• Onboarding and off-boarding
• Performance management and succession planning
• Learning and development (if applicable)
• Reporting and analytics
• Provide data mapping and system configuration documentation.
3. Data migration
• Assess quality and structure of current HR data.
• Cleanse, validate, and migrate historical and active employee data into the new HRIS.
• Ensure data integrity and perform reconciliation testing.
4. Integration services
• Integrate HRIS with:
• Payroll providers (if not native)
• Finance/accounting systems
• Benefit carriers
• Timekeeping/attendance hardware or software
• Third-party compliance systems (e.g., e-verify, aca, retirement plans)
• Conduct end-to-end testing to ensure interoperability.
5. Training and change management
• Develop and deliver training sessions for HR staff, managers, and employees.
• Provide user manuals, quick reference guides, and e-learning modules.
• Support organizational change management with communication tools.
6. Testing and quality assurance
• Develop a test plan covering unit, system, integration, and user acceptance testing (UAT).
• Facilitate end-user testing sessions.
• Document and resolve all defects before go-live.
7. Go-live and post-implementation support
• Provide go-live support and real-time troubleshooting.
• Offer post-go-live monitoring for a minimum of 90 days.
• Provide service level agreement (SLA) for ongoing technical support and system upgrades.
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