Student Payment Center

The Vendor is required a comprehensive Student Payment Center solution that will modernize and centralize the College's student payment operations while improving the overall experience for students, authorized users, sponsors, and College personnel.
• College currently utilizes multiple systems and processes to support student financial transactions, including tuition and fee payments, payment plans, cashiering operations, refunds, electronic billing, third-party sponsorships, and departmental eCommerce activities.
• As student expectations and payment technologies continue to evolve, Department seeks a modern, cloud-based solution that provides a seamless, secure, and user-friendly payment experience while improving operational efficiency and reducing manual processes while providing seamless, secure, and user-friendly payment experience.
• Solution should provide a centralized platform that integrates with the College's Enterprise Resource Planning (ERP) system and other institutional technologies to support real-time payment processing, automated workflows, secure financial transactions, comprehensive reporting, and regulatory compliance.
• Objectives include:
• Improving the payment experience for students, parents, sponsors, and authorized users through intuitive self-service capabilities and multiple payment options.
• Streamlining cashiering, payment plan administration, refund processing, electronic billing, and campus-wide eCommerce activities.
• Enhancing financial oversight with comprehensive reporting, dashboards, reconciliation tools, and audit capabilities.
• Maintaining compliance with applicable federal, state, industry, and institutional requirements, including FERPA, PCI DSS, Title IV Cash Management regulations, and other applicable security and privacy standards.
• Providing a scalable solution capable of supporting future growth, evolving payment technologies, and changing business requirements.
• Solution shall include capabilities supporting:
• Student and administrative payment processing
• Payment plan management
• Secure payment gateway services
• Cashiering operations
• Third-party sponsorship and contract payments
• Campus-wide eCommerce and online storefronts
• Electronic billing, statements, and payment processing
• Student refund management
• Reporting, dashboards, and business analytics
• System administration and centralized management
• Information security, fraud prevention, and regulatory compliance
• Implementation, training, customer support, and ongoing maintenance services.