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Digital Engagement Solution

USA(South Carolina)

SYS-6397

7 weeks left

Publish Date: Thursday, 06 Aug, 2026

Closing Date: Friday, 18 Sep, 2026

Notice Type: RFP (Request for Proposal)

RFP Description

The vendor is required to provide digital engagement solution components associated with agency current digital platform: drawing services (for current and future portfolios), prize validations and payments, customer relationship management (CRM), and other related services described herein.
- Requirement:
• Mobile application and web platform
• Player accounts and communication preferences
• Ticket checking and game related inventory
• Promotions and drawings
• Draw game specific features
• Scratch-off game specific features
• UI components and API services
• Player account management digital engagement solution
• Age and identity verification
• Player account registration and support related services
• Multi-factor authentication (MFA)
• Player support and content management digital engagement solution (CMS)
• Mobile claims/e-wallet.

Timeline

RFP Posted Date: Thursday, 06 Aug, 2026

Proposal Meeting/
Conference Date: NA
NA

Deadline for
Questions/inquiries: Tuesday, 18 Aug, 2026

Proposal Due Date: Friday, 18 Sep, 2026

Submission via: Online Portal

Authority: Government

Acceptable: Only for USA Organization

Work of Performance: Offsite

RFP Budget: NA

Contract Term: 5 years

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