Translation Services

The Vendor is required to provide for translation services on an as needed and requested basis.
- The total monthly word count (on average) is approximately 60,000 including repeated words and phrases, transcreation, transcription/captioning, adaptation, voice-over, etc.
- A word is defined as a contiguous series of letters. 
- Numbers and figures appearing in text are counted as a word. 
- These averages also vary greatly throughout the year, such as during the Company’s annual report process, or quarterly financial statement postings.
- Provide materials that align with written French state and English state cultural identity and language.
- Provide multilingual translation services from English to other global languages including but not limited to Spanish, Mandarin, Korean, Cantonese and Indigenous state languages (upon request) on an as needed and requested basis.
- Translation requests may be required to be returned on a rush basis, on a mutually agreed upon timing.
- Provide appropriate ongoing onboarding and training services to the Company.
- Provide creative/marketing adaptation techniques, simultaneous human-delivered interpretation (during live meetings/events that are typically virtual but may be in-person in rare instances), and transcreation and localization services on an as-needed basis.
- The portal should include cybersecurity and be available in English and French, with the capacity to exchange documents including large files including but not limited to: Word, PDF, Adobe Photoshop, Adobe Illustrator and Adobe InDesign.
- The AI translations have been known to show more of a contextual understanding of the source language content being translated, while also showing an ability to adapt and learn based on preferred terms and more.
- While AI-assisted translations are a continuously evolving technology, they’ve made breakthroughs in the ability to surpass the quality of traditional “machine translation” tools.

- Contract Period/Term: 5 years
- Questions/Inquires Deadline: December 16, 2025