World Language Services

The vendor required to provide for world language interpreter and translation services on an as needed basis.
- Requirement:
•    All interpreters and translators, as applicable, have been tested and certified by a professional organization or association recognized as qualified by the industry; and
•    All interpreters or translators, as applicable, possess a valid certification (expiration date has not lapsed) that specifies the language(s) and is appropriate to the service(s) to be performed (interpretation and translation); and
•    The certification resulted from a competency test to measure the interpreter and translator's level of skill, in the applicable language(s).
•    Interpreter to ensure accuracy of interpreting using a wide range of vocabulary, language skills that include grammar, pronunciation, etymology, improvisation techniques, and cultural awareness.
•    Interpreters and translators, as applicable, possess the required qualifications as stated in the statutes pertaining to the service.
•    All interpreters utilized in legal and court proceedings, state administrative and medical hearings must possess valid (expiration date has not lapsed) and reliable certification issued by an entity such as the national center for state courts.
•    The date interpreter's fluency was verified and tested is maintained on file; and documentation to identify the language(s) the interpreter is qualified to provide interpreter services; and
•    Information is maintained to verify translator's knowledge of the written language equivalent to that of a university-educated native speaker (baccalaureate level), or continuous education training and two (2) years' experiences working for the state, local or federal government as a contracted translator to ensure accuracy of translations using a wide range of vocabulary, language skills that include grammar, pronunciation, etymology, improvisation techniques, and cultural awareness; and
•    Information is maintained that specifies how the translator's language fluency is verified and tested; and
•    The date translator's fluency was verified and tested is maintained on file; and
•    Documentation to identify the non-English language the translator is qualified to provide translation services; and
•    Documentation to identify the level of competency verified and tested (e.g., general conversational, legal, medical or scientific) and the score or rating assigned to identify the translators' level of fluency; and
•    Documentation that certifies translators have a minimum of four (4) years of professional experience satisfactorily performing translator services in the applicable language.

- Questions/Inquires Deadline: February 2, 2026