Telephonic Foreign Language Translation Services

The Vendor is required to provide telephonic foreign language interpreting services to be used to provide telephonic interpreting services for the limited English speaking population seeking emergency services from the city division services through the city 911 emergency communications center, on a 24 hour per day, 7 day per week, 365 day a year (24/7/365) basis.
- Interpreters must be able to perform simultaneous and consecutive telephonic interpreting as required by the city 911 emergency communications center.
- Interpreters must be familiar with legal, medical and law enforcement terminology in an emergency and non-emergency setting.
- Interpreters will be required to translate from English to another language and from another language into English.
- Per minute and/or Hourly rate to provide a telephonic interpreter on a 24/7/365 basis.
- Target Languages:
•    Albanian
•    Amharic
•    Arabic
•    Bengali
•    Bulgarian
•    Burmese
•    Cambodian
•    Cantonese
•    Chinese
•    Czech
•    Ethiopian
•    Farsi
•    French
•    Fulani
•    Ga
•    Georgian
•    German
•    Greek
•    Guarani
•    Gujarati
•    Haitian Creole
•    Hindi
•    Hungarian
•    Indonesian
•    Italian
•    Japanese
•    Korean
•    Krio
•    Lao
•    Mandarin
•    Mandingo
•    Nepali
•    Oromo
•    Polish
•    Portuguese
•    Punjabi
•    Russian
•    Serbian
•    Somali
•    Spanish
•    Swahili
•    Thai
•    Tigrinya
•    Turkish
•    Twi
•    Urdu
•    Vietnamese
•    Wolof
- Provide the name and resume of the Somali-language interpreter who will provide services 24 hours, 7 days a week. Last name of the interpreter may be redacted.