Interpretation Services

The Vendor is required to provide to take reasonable steps to ensure meaningful access to services, programs, and activities to Limited English Proficiency (“LEP”) persons which include the following factors:
• The number or proportion of limited English proficient persons served or encountered in the eligible service population;
• The frequency with which limited English proficient persons come in contact with the services, programs, or activities;
• The nature and importance of these services, programs, or activities; and
• The resources available to the State or covered entity and the costs.
- Provide on demand and scheduled remote interpreter services as requested.