ASL Training, Cultural Competency and Video Production Services

The Vendor is required to provide American Sign Language (ASL)-related training, accessibility consultation, and video production services in support of destination discovery, the zoo’s new children and family experience.
- Requirement:
1. Onsite / in-person staff training:
•    Key ASL greetings, phrases, and zoo-specific vocabulary
•    ASL signs for animal names/species identified by the zoo
•    Foundational awareness of deaf culture and best practices for respectful engagement with
•    Deaf/deaf and hard of hearing guests
•    Cultural competency and inclusive communication strategies for interacting with disabled and neuro-divergent youth
•    Practical application, role-play, or interactive opportunities for staff practice
•    The zoo will provide the final list of species, vocabulary, and operational touchpoints to be incorporated into training content.
2. Video creation for staff reinforcement and ongoing learning:
•    Concise training reinforcement videos covering key phrases, greetings, species vocabulary, and communication practices introduced during the onsite sessions; 
•    Professionally edited digital files in a format suitable for internal hosting (e.g., mp4 or comparable file type); 
•    Content appropriate for use on an internal learning or file-sharing platform such as SharePoint.
3. ASL-accessible exhibit video content / picture-in-picture (pip):
•    Picture-in-picture (PIP) ASL interpretation for existing or newly produced exhibit videos; 
•    ASL interpretation embedded into educational enrichment videos intended for public use within
•    Editing and post-production to ensure visual clarity, readability, and accessibility for deaf/deaf and hard of hearing guests.
4. Species-specific ASL video content: 
•    Prairie dog
•    Chilean flamingo
•    Miniature sheep
•    Coati.