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A government agency in Massachusetts issued “Live Agent Visual Interpretation” (RFP). Solicitation TIS-0511 closes on November 20, 2026. Eligibility: USA Organization. Submissions via Email.
A reliable, accessible, software-based live-agent visual interpreting service that allows blind and low-vision riders to connect with trained agents for real-time audio and visual assistance while navigating MBTA stations.
- Assist riders who are blind or have low vision through accessible station pathways to transit points of interest, including unexpected changes to paths of travel e.g. construction, obstacles, out-of- service facilities.
- Provide live-agent support in English and Spanish at a minimum; the Contractor shall identify all additional supported languages.
Ask any question about the RFP and its amendments. Instantly surface schedules, deliverables, compliance items, evaluation criteria, and budget details with 100% source-backed answers.
Quick answers about deadlines, eligibility and submission for this solicitation.
Proposals for TIS-0511 are due by November 20, 2026.
A government agency in Massachusetts. The buyer's contact and submission details are in the solicitation documents.
USA Organization.
Submissions are accepted via Email. Follow the instructions in the solicitation documents.
Contract term: 3 Years.
Yes: October 22, 2026.
Questions and inquiries must be submitted by November 3, 2026.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
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