Website Redesign Services

The vendor required to provide website redesign services for design, implementation and user training, if applicable.
- New website objectives:
•    Usability: the website must be built on a platform that is simple for both administrators and site visitors to update, change, and navigate. 
•    The backend must be simplified to enable more efficient operation by office team members. 
•    Design: the site's aesthetic should be functional, informative, and professional, without being visually overwhelming. 
•    Content: the amount of text and information on the site should be condensed based on user types and actions while retaining key content areas and functionalities. 
•    User experience (UX): the top priority for this redesign is an improved user experience for both the front-end site visitor and the back-end administrator.
- Hosting strategy:
•    The infrastructure supporting the current websites consists of a shared hosting environment through Bluehost.
•    Based on this detailed analysis, the office seeks recommendations for a hosting environment to meet the technical requirements and strategic goals.
•    The hosting evaluation and recommendation should include:
o    A detailed justification for the recommended hosting solution that includes references to the desired functionality, such as uptime SLAs, page load speed requirements, and scalability for interactive dashboards. 
o    The office would like the vendor to include a high-level total cost of ownership (TCO) estimate for the recommended hosting platform, including initial setup and recurring monthly costs. 
o    Responsible for ensuring environment compatibility and successful migration to the chosen environment.
- Deployment strategy:
•    Develop solution using non-proprietary, open-standard technologies (e.g., standard WordPress) capable of running on any standard environment. 
•    Includes the full migration of the final approved websites.
- Design, usability, and accessibility:
•    Visual design: the website must have a clean, intuitive, and professional design that reflects the authority and transparency of the office. 
•    Mobile-responsiveness: it must be fully mobile-responsive, providing seamless experience on all devices. 
•    Content management system (CMS): the site must be built on a user-friendly CMS that allows non-technical staff to easily manage content without coding knowledge. 
•    Should be WordPress or similar competitor. 
•    Accessibility: the entire website must be developed to meet WCAG 2.2 level aa accessibility standards to ensure it is fully accessible to all citizens, including those with disabilities.
- Content and document management:
•    Content uploads: office team members must have the ability to upload content to certain areas of the site, including making changes to copy, and uploading documents (e.g., annual reports), videos, and news stories. 
•    Document repository: a comprehensive section for all official documents with the following categorization: public letters, audits, investigations, evaluations, and other. 
•    Integrated pdf viewer: the website must include an embedded pdf viewer so users can read documents directly on the site without needing to download them. 
•    Keyword search: a robust search function is required to allow users to search for keywords across all documents in the repository. 
•    Office in the news: a dedicated section that links to or displays news stories and media mentions involving the office.

- Contract Period/Term: 1 year
- Questions/Inquires Deadline: February 6, 2026