The vendor is required to provide affinity debit and credit card means a bank-issued debit and credit card that is co-branded with university marks and that is linked to a bank checking account within bank’s system for the purpose of atm, pin-based (online) and visa-based (offline) transactions and has been activated by the eligible university community member.
- Outcomes:
• A proven track record, including a service guarantee to provide world class card member customer services
• Commitment to a robust marketing plan with a proven track record on increasing card adoption and utilization
• The ability to provide a truly customizable card solution
• Complete and dedicated account management coverage: including marketing and planning, operations management and ad hoc accountability.
• Ability to provide full color card designs.
• Provide a revenue source for the university such as in the form of royalty payments for opened accounts, signing bonuses, sponsorships and scholarships, etc.
• ATM services are optional and open to negotiation.
- Program marketing opportunities and metrics:
a. Target audience pool:
• Students: 40,000
o 80% state residents
o 10% out-of-state residents
o 10% international students
• Faculty and staff: 7,000
• Alumni: 200,000
b. Program exposure at events:
• New student family and orientation events: 10,000+ attendees
• Amplify campus services expo: 2000 attendees
• Kiosk events (a 3-hour event, 4 times annually at the student centers): 5000-foot traffic and 300-500 attendees per event
• Other annual outreach opportunities:
o Graduate extravaganza: 2000-3000 attendees
o Various campus expos and fairs: 500-1000 attendees
o Rock the block (with city of Fairfax): 5000 attendees
o New employee welcome packet inserts: 50-150 new employees
o International student orientation and welcome packet: 1000 new students
• Student influencer program
o UGC content from student influencers
c. Previous ATM locations annual foot traffic
• Total: 4.5 million
o Johnson center: 3.6 million
o Sub i: 450,000
o The hub: 480,000
d. Digital presence (12-month average):
• Website
o Total users: 20,000
o Views: 40,000 views
o Engagement rate: 58%
• Social media
o Engagement: 18,000 users
o Profile views: 11,000
o Impressions: 400,000
• Email campaign
o Targeted emails to specify categories:
a. New students
b. All students
c. International students
d. Faculty and staff
e. Other parameters specified
o Trackable campaigns KPIs
a. Campaign URLs
b. Email campaign KPIs.
- Contract Period/Term: 1 year
- Questions/Inquires Deadline: August 11, 2025
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