Payment Gateway and Payment Processing Services

The Vendor is required to provide for an all-encompassing, integrated payment solution from a single vendor that provides a seamless user experience for our students and community.
- This tool should function in such a way as to minimize delays in payment processing.
- Disaster Recovery Testing – describe the frequency and test procedures for end-to-end disaster recovery testing. Business Continuity Plan (BCP) – describe capabilities proposed solution can provide in support of agency’s continuity of operations and incident responses.
- Solution capabilities to interoperate with other solutions. Identify the standards supported, integrations platforms, adaptors, APIs, and the like.
- Approaches available for data conversion and/or data migration to load current data into proposed solution.
- Provide to implement a Payment Gateway and Payment Processing service that:
•    Securely process online payments
•    Guides students through processes and directs them to steps necessary to complete transactions.
•    Improves the ability to itemize daily transactions reports
•    Improves staff ability to manage processes by providing greater visibility to student transactions throughout the process
•    Provides relevant reports and analytics
•    Allows seamless and secure access using desktop computers and mobile devices (tablets, smartphones, laptops)
•    Has a modern and flexible platform that gives students a personalized user experience
•    Provides the college with annual PCI compliance attestation assistance.
- Customer-facing applications should use Security Assertion Markup Language (SAML) to provide a single-sign-on solution for authentication requests.
- The ability to determine whether a payment was made online or with a specific cashier.
- The ability to run an itemized daily transaction report that includes student ID numbers if payments were made to their accounts.
- The solution should provide an authorization code for each transaction which ties back to Colleague.
- Appropriate college administrative staff should have the ability to search for transactions using various criteria, such as first name, last name, credit card number, credit card reference, authorization code, etc.
- Appropriate college administrative staff should be able to void receipts.
- Provide monthly billing statements showing deposits, credit card processing charges, and any other fees. These billing statements should be readily available online.
- Solution should allow for in-person point-of-sale transactions for student events (such as concessions and ticket sales for Athletic events), as well as the ability to have online point-of-sale transactions.