Procurement Card Services

The Vendor is required to provide the procurement card provider will not allow any cardholders of the city to receive any cash advances from automatic teller machines and/or from any financial institution.
- State maximum possible credit limit that can be set for an individual card and for the City as a whole.
- The institution shall provide a single point of contact for customer support.
- The City representative named will have the authority to approve, cancel, and/or reinstate any procurement card and to establish or amend any dollar or transaction limits for a card.
- All new cards issued will be delivered directly to the City representative and not to the respective City employees.
- Provide process and benefits of an accounts payable purchasing card.
- Provide the percentage of local merchants who currently accept the card issued by your institution
- Time elapsed to cancel an individual card.
- Customer service organizational structure, customer satisfaction program, quality of services and quality improvement program
- Unique customer identifier, password, and /or user authentication for online access and the protection of confidentiality of the company’s transaction information.
- Provider shall provide the City with transactional billing data, in comma delimited format, each month to coincide with the monthly billing cycle to interface in the City's financial accounting system. At a minimum, the following information must be provided: Card Number, Cardholder Name, Transaction and Purchase Dates, Merchant Name, Purchase Amount, Level 3 Line Item Details (when provided by merchant), and Merchant Category Code.
- The monthly and annual procurement card and accounts payable usage combined for higher rebates earned by the City.