Case Management Services

The Vendor is required to provide case management services specific but not limited to: assistance with obtaining a state identification and/or birth certificate, application for welfare and medical benefits; assistance with transportation, employment, vocational and/or educational needs; and assistance with treatment (substance use) referrals.
- The applicant shall help the client solve issues related to finding permanent housing, connecting with community agencies, and other needed resources.
- The applicant must provide orientation to any new client placed in their program for case management services.
- The applicant must be able to provide services to a wide variety of clientele, including limited English proficiency persons and persons with disabilities.
- The applicant/ case manager must meet the client at various locations (i.e. clean and sober home; probation office, or in the community) and provide an individualized approach to the client by addressing their basic needs while utilizing some motivational interviewing skills to identify strengths, needs, and goals and assist them with being successful with their recovery.
- The applicant/case manager will meet the client weekly to create and review their case plan to include identifying client goals, identifying challenging circumstances unique to the client, identify and fill resource gaps, and make any adjustments to the plan, if needed, and follow-up with any paperwork that is needed to achieve the client’s specific goals.
- The applicant will continue case management services after the client moves into their own independent residence to provide a smooth transition for the client.
- The applicant must communicate with the client’s assigned probation officer or designee on the client’s progress with case management goals.
- The applicant shall conduct a State and Federal fingerprint- based criminal history record check for any person, including, but not limited to any officer, employee, volunteer, subcontractor, who performs work or services which necessitates close proximity to or unsupervised access to vulnerable clients such as children, disabled, and/or the elderly, or other program related vulnerable clients.
- The applicant shall have a quality assurance plan which identifies the mission of the organization, what services will be provided, how services are delivered, who is qualified to deliver the services, who is eligible to receive the services, and what standards are used to assess or evaluate the quality and utilization of services.
- Applicants shall provide their most recent program monitoring assessment or most recent evaluation reports, or most recent audit.

- Contract Period/Term: 2 years
- Questions/Inquires Deadline: September 18, 2025