The Vendor is required to provide for: equipment, data processing and collection services for parking violations.
- Ticket-Writing Equipment Services: The vendor shall identify the manufacturer and type of any and all pieces of equipment to be used in the issuance of parking violations, including but not necessarily limited to hand-held ticket writers, printers, battery packs, charging cradles, and peripheral equipment.
- Data Processing Services.
• This description shall include the hardware that will be utilized, the features and capability of the application software and how much training will be needed for the City’s personnel to effectively use the system.
• Data processing services are to include but not necessarily limited to:
o Personal computers, laser printers, receipt printers, and other equipment related to the data processing of parking tickets;
o Interface with the registry of motor vehicles to obtain the names and addresses of motorists;
o Interface with passport, Inc. So that the city may offer pay by-phone parking application without ticketing users of the phone app
o Data entry and/or transfer of tickets;
o Automatically posting late and penalty fees nightly;
o Providing all preprinted delinquency notices and envelopes;
o Printing, stuffing and mailing of all delinquency notices on a daily basis;
o All standard reports;
o Toll free telephone line support; and
o Conversion of the existing files of parking tickets.
- Collection of Parking Tickets
o This plan should include an estimate of the annual revenues that the vendor projects will be collected. The plan should also include provisions to convert all parking violation data that contain all past due balances, transactions, and name and address information from the City's present vendor as well as all future information provided by the registry of motor vehicles.
o The City wishes for the vendor to be responsible for the collection of all current parking tickets as well as old unpaid tickets.
o The service is to include but is not necessarily limited to:
o Lockbox services whereby motorists mail their payments directly to the vendor for processing;
o Providing a web site whereby motorists who choose to pay on-line can resolve all unpaid tickets including those which are marked at the registry of motor vehicles;
o Acceptance of visa and MasterCard debit or credit cards as well as electronic check payments; and
o A staffed walk-in location in city hall where citizens may pay violations or have questions answered in person.
- Contract Period/Term: 3 years
- Questions/Inquires Deadline: January 8, 2026
