The vendor required to emergency medical services (EMS) ground ambulance transportation system in county is organized into six operating areas
- The county is soliciting proposals for exclusive operating area (EOA) 1, which includes 9-1-1 emergency response, seven-digit emergency response, interfacility transport (IFT) services, and standby services at both advanced life support (ALS) and basic life support (bls) levels.
- The provision of emergency 9-1-1, seven-digit emergency calls, and interfacility transports (IFTS) at a minimum of basic life support (bls), with preference given to advanced life support (ALS) levels of ground emergency medical (ambulance) transportation services.
- Contract monitoring
• Response time performance
• Clinical encounter data
• System enhancements
• Provider challenges
• Clinical and technology issues
- Ambulance service delivery plan (SDP)
• Proposer’s SDP must outline all resources to be deployed:
o By the level of service proposed.
o By hour of the day, day of the week, week of the month, and month of the year schedule.
• The SDP must include a specific plan for handling multiple 9-1-1 calls for service within EOA, addressing:
o Use of on-call personnel and backup equipment (“second out”) or mutual aid services.
o Associated costs for deploying “second out” resources.
• The proposer may be required to enter into a contract with bishop fire to ensure surge protection through the availability of a bls ambulance when needed and available.
• If ALS services cannot be provided 24/7/365, or in cases where ALS units cannot be deployed due to financial constraints, the proposer must:
o Provide an explanation.
o Demonstrate an adequate alternative response model at the bls level.
- Replacement and charges for billable medical supplies
• The successful proposer shall be responsible for restocking ambulances with consumable medical supplies.
- Billing and accounts receivables
• Include a process for partial payment forgiveness.
• Outline a proposed system for resolving disputes.
• Identify the computer system (including software) used for billing.
• Interface with agency electronic patient care report (EPCR) data system.
• Provide a usual and customary base rate.
• Be compliant with all international classification of diseases (ICD) icd-10 requirements.
• Include any other relevant information that may assist in evaluating the proposal.
- Contract Period/Term: 5 years
- Mandatory Proposer’s Conference Date: January 7, 2026
- Questions/Inquires Deadline: January 16, 2026
