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A government agency in Colorado issued “Video Management Services” (RFP). Solicitation MKTG-1236 closed on January 9, 2026. Eligibility: Only for USA Organization.
The Vendor is required to provide technical support services for the city's milestone video system application, servers, and camera hardware and to assist with the upgrade of windows on the milestone servers.
- Services include:
• As part of the agreement between the city and contractor, the city will have the ability to submit service requests on an as- needed basis. Service requests may come in the form of either an email, phone call, or online help desk ticket request through contractor's portal.
• Camera as-needed technical support and milestone server/ client as needed technical support will be considered service requests. Furthermore, the scope of service requests to involve troubleshooting a camera that is not functioning properly and troubleshooting a server or client station.
• Service requests will be addressed on a time & material basis in accordance with the payment schedule.
• Any labor associated with the service request will be billable at the hourly rate found in the payment schedule.
o Camera as-needed technical support: defined as time spent troubleshooting and servicing the camera, camera cable, and all associated field equipment.
o Installation of new or replacement cameras.
o Milestone server/ client as-needed technical support: defined as time spent troubleshooting and servicing the milestone video surveillance head end equipment, server, client workstation and software.
• Any material associated with the service request will be quoted as a separate line item and billable on an as-needed basis.
- Contract Period/Term: 5 years
- Questions/Inquires Deadline: December 12, 2025
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Quick answers about deadlines, eligibility and submission for this solicitation.
No. This opportunity (MKTG-1236) closed on January 9, 2026. See similar open RFPs below.
A government agency in Colorado. The buyer's contact and submission details are in the solicitation documents.
Only for USA Organization.
Contract term: 5 years.
Questions and inquiries must be submitted by December 12, 2025.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
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