USA(Massachusetts)
SYS-1210

RFP Description

The Vendor is required to provide adaptive technology services for agency consumers.  
- Possess multiple employees or persons, skilled in the adaptation of personal computers with speech synthesis, large print and/or Braille output devices, to render them accessible to blind users.
• Knowledge of Microsoft windows family including dos, windows XP to current, windows server 2003 to current, and macintosh OS x, and mobile operating systems for android and iOS.
• Working knowledge of google chrome is a plus.
• Knowledge of hardware troubleshooting and integration.
• Demonstrable skills with integrating third-party hardware and software packages with adaptive technologies, including local and wide area networks.
• Knowledge of adaptive computer technology is preferred, but strong candidates with solid p.c., mac, chrome and mobile/smart device hardware and software skills may have this requirement waved.
• Excellent interpersonal and communications skills to convey basic and advanced adaptive and mainline software and hardware concepts to end users and their supervisory staff.
• Independent mobility and ability to independently and safely transport equipment to any region of the commonwealth.
• A strong knowledge of American Sign Language (ASL) is important, as well as knowledge of text-telephone and relay etiquette.  
• Spoken foreign language skills are not required but are a plus.
• An engineering related degree, low vision rehabilitation masters, or other four-year degree coupled with low vision/blindness or assistive technology certificate program.
• Conducts, on behalf of consumers of the commission for the blind, job site assessments that require pc/mac/mobile and smart device adaptations.   
• These include pc/mac/ mobile and smart device’s interfacing with local and wide area networks, utilizing a variety of operating systems.
• Performs adaptive hardware and software installations utilizing a variety of adaptive hardware and software.  
• These will include, but not be limited to, speech synthesis systems, screen magnification software, braille printers and displays, and optical character recognition systems.
• Based on analysis, appropriate assistive technology and training will be provided to the consumer and when appropriate to employer supervisory staff in the operation and maintenance of job modifications or devices and software.  
• Provides training to clients in mainstream software applications.
• Provides, when necessary telephone support to clients and their employers in the utilization and maintenance of adaptive devices or software.
• Reports in writing on client and job surveys or installations and trainings.
• Performs related duties such as making entries into performance logs, meeting with supervisor to discuss progress, goals and practices.
• Ability to respond to consumer needs in a timely fashion.  
• Flexibility and a quick turnaround will be needed for rare emergency situations.
- Contract Period/Term: 1 year
- Questions/Inquires Deadline: May 23, 2025

Timeline

RFP Posted Date: Wednesday, 21 May, 2025
Proposal Meeting/
Conference Date:
NA
NA
Deadline for
Questions/inquiries:
Friday, 23 May, 2025
Proposal Due Date: Wednesday, 11 Jun, 2025
Authority: Government
Acceptable: Only for USA Organization
Work of Performance: Offsite
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