The vendor is required to provide a digital skills curriculum to help state improve digital skills in a variety of areas.
- Platform
• A digital skills platform serves as an interface between the user and the system.
• A digital skills platform will be ADA compliant to ensure broad usability for state.
• The platform that could be used to deliver the digital skills program including but not limited to ADA compliance, notable functionality, and ease of use considerations. provide any recent assessments or compliance reports documenting ADA compliance.
- User account and profile
• A user account and profile will allow an individual to save and track completion progress of digital skills modules, allow for and progress related badges or certificates to be applied to the profile, and provide a customized experience.
• The profile will utilize a series of demographic questions to allow for identification of users into covered populations for reporting.
• Describe any current user profile system currently employed and further detail how a user profile would be employed for this project.
- Needs assessment
• A needs assessment evaluates the user to determine current digital skill level, what that individual would like to achieve through digital skills training and suggests a tailored course load for the individual to start their digital skills training.
• Describe previous successful needs assessment products and how a needs assessment would be developed for this program including example questions and how the answers would help determine skill level and suggestions for modules and learning pathways.
- Modules
• Digital skills modules serve as the building blocks for learning pathways.
• These modules will teach the user to improve digital skills through various educational techniques for the user to better understand how to navigate and operate in the digital world
• Provide examples of modules (name, short description, identification of digital skill(s) taught) that could be made immediately available to users under the program and list any development of future modules needed to meet the needs contemplated
• The process of developing new modules including the time needed for creation before deployment.
- Learning pathways
• A learning pathway is a topic category that includes a series of modules or classes to reach end goals that will build digital skills that may use multiple digital skills
• This could include, for example, “applying for a job,” which may use multiple digital skills such as filling out online forms, creating a password, sharing files, looking for information online using a search engine, etc.
• All learning pathways and associated modules that may be available immediately or could be developed for the program. if development of learning pathways is required, include the time needed for creation before deployment and the modules that would be included in each pathway.
- Gamification and badging
• Using gamification and badging in online platforms can encourage further participation from users.
• The techniques employed in an educational context can range from badging and certificates for completion, push notifications to continue lessons, and leaderboard for friendly competition.
- Contract Period/Term: 4 years
- Questions/Inquires Deadline: April 21, 2025