The vendor is required to provide for purchase of electronic poll books, equipment, software licensing, consumables and related services.
- The successful vendor must be able to provide iPad and accessories along with auxiliary software licensing agreements compatible with the KNOWINK poll pad software currently owned and operated by the county, including the ePulse election management system.
- This request for proposals is not intended for the purchase of an entire fleet of electronic poll books that would cover all voting districts.
- Licensing:
• 2-year software license hardware and software warranty for the poll pads (all model types, including the firmware in the poll pair cables).
• Licensing support shall include new software releases or enhancements, telephone support, web support and report diagnostic and repair service for the hardware/software products. to include iOS updates from apple, at a minimum, one poll pad update is required annually as a security measure and for state certification purposes, working with the election cycles.
• Poll pad application updates annually at least annually or as required for each election.
• Vendor/manufacture must provide detailed information on system consumables and make declarations of its supply chain.
• Firmware licensing for poll pads and poll pair cables.
• Licensing for the poll pad application updates including ePulse election management software.
• Online training and documentation requirements and timelines as agreed upon by the customer.
• Licensing support shall include new software releases or enhancements, telephone support, website support and remote support to provide diagnostic and repair service for the hardware/software products.
• Annual connectivity and security
• KNOWINK care
• KNOWINK care iPad only
• KNOWINK care all hardware
- Services:
• Project management day (daily rate and/or packages)
• Poll worker trainers training (daily rate and/or packages)
• Administrative training (daily rate and/or packages)
• Election programming
• Onsite election L&A testing (daily rate and/or packages)
• Election on-site support (daily rate and/or packages).