The vendor is required to provide group based personal development program services for purchasing or contracting for supplies, materials, equipment, and contractual services needed by county departments, agencies, and institutions.
• Participant attendance and retention rate: measures participant engagement and program consistency.
• Pre- and post-program assessment score improvement: captures measurable growth in skills such as communication, emotional regulation, and leadership.
• Participant satisfaction and feedback: Provide insight into the program’s relevance and perceived value from the participant perspective.
• Facilitator progress reports and incident tracking: ensures transparency in program delivery and supports a safe, trauma-informed environment.
- CRC (community reintegration center) group-based personal development program – KPI dashboard
• Attendance and retention rate: ≥ 80% of enrolled participants complete ≥ 80% of sessions
• Pre and post assessment score improvement: ≥ 60% of participants show measurable improvement
• Participant satisfaction score: ≥ 85% rate program as “satisfactory” or higher
• Weekly progress reports submitted on-time: 100% of sessions have corresponding reports
• Incident reports or concerns logged: ≤ 2 incidents or serious concerns per cohort
• Positive behavior noted by facilitator (optional): ≥ 70% of participants demonstrate growth in group behavior.
- Contract Period/Term: 1 year
- Questions/Inquires Deadline: June 09, 2025