The Vendor is required to providers for a fully integrated, cloud Human Capital Management (HCM) solution, including software as a service HCM platform, system implementation, project management, and other services.
- The software platform will comprise of HCM modules including HR, Payroll, Time Keeping, Benefits, Learning and other functionality areas and will seamlessly integrate with the Board’s business applications and external service providers.
- Agency is requiring that Proposers offer a fully integrated, cloud HCM solution, including a SaaS HCM platform, as well as implementation, project management and support services for the entire duration of the project and all components of the proposed solution.
- Required Application Software:
• Core HR, including on / Off Boarding and Compensation Management
• Payroll
• Time and Attendance, including Leave and Absence Management
• Benefits
• Learning Management
• Employee and Manager Self Service
• Reporting and Analytics
• Any other software components necessary to support the proposed HCM solution
• The Software Platform should satisfy the agency General and Technical requirements
- Services include:
• Project Management
• Software Installation and Set-up
• Technical Design and Standards
• Security Design and Configuration
• Process Redesign and System Configuration
• Software Customizations (minimal)
• Integrations and Interface development
• Data Conversion and Migration
• Business Analytics, Report and Form Development
• Development of System Documentation
• Knowledge Transfer to Staff
• Training
•Testing Support, including but not limited to Functional Testing, System Integration Testing, 3 Full Cycles of Payroll Parallel Testing, and User Acceptance Testing
• 3 months of Post Go-Live / Hyper Care Support
• Applicant Tracking System
• Performance Management System - Optional Services Scope:
• Test Execution Services, including Development of SWBNO specific Test Cases, Test Data preparation, Troubleshooting Test cases, and Management and Execution of a Detailed Test Plan
• Organizational Change Management Services
• Ongoing Support and Maintenance Services (following the initial Post Go-Live / Hyper Care Support
• Payroll BPO (Business Process Outsource) Services
- Providers have a documented Security Incident Response Plan (SIRP) that addresses the Respondent’s plan for preventing, detecting, and responding to security breaches or cyberattacks in which the Board’s data or operations may be compromised.
- Providers have a documented Disaster Recovery Plan (DRP) that addresses recovery and maintenance of system data and operations in response to hazard or emergency scenarios. This plan shall be tested regularly to ensure that it is both tangible and actionable.
- Providers have a documented Business Continuity Plan (BCP) that addresses localized or system outages that create an impact to one or more business functions. The BCP should account for the rapid restoration of services and redundancies in technology or process.
- Contract Period/Term: 5 years