The vendor is required to provide comprehensive services related to the cleansing, migration, maintenance, and ongoing management of corporation current MedTech item master dictionary.
- The vendor will be responsible for maintaining accurate and up-to-date data to support daily electronic data interchange (EDI) transactions and ensure precise reporting, thereby minimizing invoice exceptions.
- These include, but are not limited to: manufacturer name, manufacturer catalog number GTIN, HCPCS, UNSPSC, charge codes, expanded descriptions, unit of measure/packaging strings, item categories, and implant types.
- Implementation:
• The data cleansing process will take place throughout 2025 and must be fully completed prior to the Infor “go-live” date of July 1, 2026.
o Ongoing maintenance and management of the item master dictionary will continue for the duration of the contract.
• Data migration will occur several months before the go-live date. 
• Corporation will provide the exact migration timeline to the awarded vendor once finalized.
• Implementation activities should include, but are not limited to:
o User account setup.
o Training for corporation staff, including purchasing and it departments.
o Updating the item master, including the removal of duplicate entries.
o Completing the item master structure with all required data elements for Infor.
o Report validation and data feed configuration.
- Customer service:
• Assign a dedicated account executive and technical support lead to deliver day-today and ongoing administrative and operational support. 
• Ensure responsiveness to corporation needs, including same-business-day replies, timely delivery of requested information, and prompt issue resolution. 
• Offer multiple, easily accessible communication channels (e.g., toll-free phone, email, voicemail, fax). 
• Establish a regular communication program with corporation, including monthly and quarterly business reviews. 
• Deliver analytics and reporting on relevant usage and operational metrics.
- Reporting and analytics:
• Provide corporation with comprehensive reports on the item master dictionary on a daily, weekly, and monthly basis. 
• Maintain open communication with corporation regarding any changes to the item master. 
• Notify corporation in advance of any upcoming or live changes, including any required actions on corporation part to prevent invoice exceptions.
- IT requirements:
• Develop the web application in accordance with corporation information technology (IT) specifications, including compatibility with web browsers, middleware, workstation and server configurations, operating systems, and database requirements. 
• Comply with corporation IT security standards in the design, configuration, and support of the application, particularly regarding the storage, processing, and handling of corporation and patient data. 
• Promptly remediate any IT security vulnerabilities or gaps identified through corporation -sponsored web application vulnerability assessments.
- Contract Period/Term: 3 years
- Pre-Proposal Conference Call Date: June 10, 2025
- Questions/Inquires Deadline: June 11, 2025