The vendor is required to provide the daily operational management and high-level technical support for authority private cloud infrastructure.
- Their daily, weekly and monthly tasks shall primarily include, but not be limited to, managing, operating, maintaining and documenting all aspects of the following systems:
1. Microsoft windows & Linux server system administration
• Server management
• Network operating system administration
• Troubleshooting system and application problems
• System maintenance
• Reporting and analysis
• Infoblox DDNS and IPAM solutions
2.) VMWare vSphere virtual server system administration
• Virtual server management
• NSX virtual network administration
• Troubleshooting system and application problems
• System maintenance
• Reporting and analysis
• HYCU and NetBackup backup solution
3.) Network administration
• Router and switch management
• Health monitoring
• Troubleshooting network problems
• System maintenance
• Firmware updates
• Reporting and analysis
4.) System monitoring software administration
• Dell OpenManage systems administration
• Brocade SANnav management administration
• PRTG system administration
• McAfee e-policy orchestrator administration
• Netpro change auditor administration
5.) Network security software administration
• Enterasys NetSight console
• Inventory manager
• Automated security manager
• Policy manager
• NAC manager
6.) Policy enabled networking (802.1x) management
• Certificate server administration
• Radius server administration
• Policy add/remove/change or update
• Policy enforcement (monitoring)
7.) Domain & active directory administration
• User account management (add/remove/update)
• Hardware device account management
• System security validation
• Domain controller / DNS / DHCP management
• Group policy administration
8.) Desktop workstation management
• Desktop operating system administration
• Configuration
• Support
• Troubleshooting
9.) EMC storage management and administration
• EMC storage system administration
• Configuration
• Support
• Troubleshooting
11) GlobalScape enhanced file transfer and mail express solutions w/ DMZ gateway
• SFTP server system administration
• MFT mail transfer client & portal system administration
• MTC iOS mobile device application administration
12) HVAC integrated systems: building management control systems
• BACNET operations
• Modbus operations
• Automated logic web control platform
• Schneider electric structurer platform
• Siemens Tridium Niagara platform
13.) Cybersecurity system administration
• Vulnerability management system
• Systems hardening
• Cloud security
• Network access control administration
• SIEM administration
• Antimalware administration
• Email security solutions.
- Questions/Inquires Deadline: May 30, 2025