The Vendor is required to provide public safety software solution will encompass a computer aided dispatch (CAD) system, law enforcement records management system (LERMS), fire records management system (FRMS), law/fire mobile dispatch, field-based reporting, and corrections.
- Ability for users to create ad hoc reports without an in-depth knowledge of databases and query structure.
- Ability to maintain a library of user-created reports.
- Ability to preserve all user-created reports during updates and upgrades.
- Ability for all authorized users to access the library of user-created reports.
- Ability to assign permissions to a report (e.g., who may view report, modify report, etc.)
- Ability to create report templates that can be used to apply standardized layout and formatting to reports for each agency using system. (E.g. different headers/logos per agency)
- Ability to automatically generate reports on a pre- determined schedule to be uploaded to a designated file location, emailed or printed on specified dates/times.
- Ability to schedule recurring reports based on user-defined dates, times, days of week, days of month (e.g., every 1st Monday of month).
- Allow access to all data fields and structures for reporting.
- Ability to create a security group defining who has audit trail access permissions.
- Ability to prevent the override of time stamps and record the attempt in the audit trail.
- Ability to maintain an audit trail at the following levels:
• User
• Field
• Record
• Module
• Application"
-  Ability to log all actions including, but not limited to:
• Ads
• Changes
• Deletions
• Updates
• Errors
• Security Violations
• Inquiries to all internal and external system
• Views
• Printing
• Override
• Successful Sign-On
• Unsuccessful Sign-On
• Password Changes"
- Ability to store audit trail data including, but not limited to:
• User ID
• User Name
• Workstation ID
• Printer ID
• Date/Time Stamp
• Action Taken
• Before and after values of modified data"
- Ability for users to quickly access the full chronological audit trail for call history and unit history, to include all transactions with the date, time stamp and user performing the action.
- Ability to review all system activity performed by a specified user during a period of time.
- Ability to log all vendor access to system (e.g., record a description of all vendor activity).
- Ability to maintain historical audit trail data based on an agency-defined length of time.
- Ability to maintain file history so that field value changes can be viewed both before and after change occurred.
- Ability to visually distinguish data fields that were modified in the audit trail.
- Ability to extract reports from the audit log.
- Ability to set notifications on specific activity to designated email address.
- CAD Requirements:
• Ability to accommodate multi-disciplinary call taking and dispatching Law Enforcement, Fire, EMS
• Ability to dispatch both Fire/EMS and law enforcement units from the same CAD window.
• Ability to limit dispatch to only fire/EMS or only law enforcement from a single CAD window.
• Ability to comply and maintain compliance with published NENA NG-911 standards.
• Ability to capture all CAD transactions in an audit log.
• Ability to support multiple monitors.
• Ability to swap users without logging off system.
• Ability for the system to automatically generate an incident number for each user agency, based on the format each agency requests.
• Ability for each member agency to have a unique identifier regarding incident numbers.
• Ability to designate workstation roles and limit modification/data entry features (e.g., a member agency supervisor may view incidents only but not modify incidents).
• Ability to support remote access to the CAD.
• Ability to perform the following via remote access:
• Monitor and create incidents
• Run queries, monitor AVL units, Dispatch Incidents"
• Include a public/citizen facing portal to allow citizens to enter a request for a response. (Call for service):
• Citizen generated requests/call for service shall be placed in an agency defined status so that dispatchers can review before making the call ready for dispatch.
- Questions/Inquires Deadline: May 9, 2025