The vendor is required to staff augmentation partner(s) to provide expert resources for technical enablement, enterprise applications team.
- Services required
1. Development:
• Development of custom ABAP code, Fiori applications, and other required components to meet business requirements.
• Configuration of SAP and SAP Fioneer systems to implement desired functionalities.
• Adherence to agency coding standards and best practices.
• Performance tuning and optimization of code and system configurations.
2. Testing:
• Development and execution of comprehensive test plans, including unit testing, integration testing, and user acceptance testing.
• Defect tracking and resolution.
• Performance and load testing to ensure system stability and scalability.
• Regression testing of existing functionality.
3. Deployment:
• Preparation of transport requests and documentation for code promotion.
• Coordination with agency infrastructure and operations teams for deployment.
• Post-deployment validation and support.
• Implementation of change management procedures.
4. Documentation:
• Creation and maintenance of technical documentation, including functional specifications, technical designs, and test plans.
• Knowledge transfer to agency internal teams.
5. Support:
• Providing support for incidents and problems related to developed code and system configurations.
• Project management
• Providing project management services for managed service projects, including project planning, execution, and monitoring.
• Providing regular status reports and updates.
- Services excluded
1. SAP infrastructure management:
• Hardware procurement, installation, and maintenance.
• Operating system administration and support.
• Database administration and support (excluding application-specific database tuning related to developed code).
• Network administration and support.
2. SAP basis administration (general):
• Routine system administration tasks not directly related to project development.
• User administration (excluding access required for testing).
• System monitoring (excluding monitoring of developed code performance).
• Security assessment program (SAP) upgrades and installations, unless directly related to a managed service project.
3. Business process re-engineering:
• Strategic consulting on business process design and optimization, unless directly related to the functional specification of a managed service project.
• Third-party application integration (general)
• Integration with non-SAP systems, unless specifically defined within a project scope and directly related to the SAP applications listed.
4. End-user training:
• Developing and delivering training materials for end-users.
5. Audit and compliance (general):
• Providing general audit and compliance services, outside of providing documentation of developed code and processes.
- Questions/Inquires Deadline: May 30, 2025