USA(Arkansas)
SYS-1090

RFP Description

The vendor is required to provide a comprehensive student engagement platform.
- System requirements or capabilities:
• Student organization and club registration
• Attendance tracking
• Online event registration
• Easy online form development
• Email and social media integration and campus-wide communication
• Scan QR codes or event check-in
• Self-contained websites for student clubs and organizations
• Event calendar
• Co-curricular transcripts
• Ability to build a portfolio and career management
• Ticket purchasing
• Event management/reservations
• Integration with handshake, blackboard, banner, EAB navigate
• Ability to upload all document types, including media files
• Ability to send out individual or batch/listserv email messages
• Data access must be accomplished using microsoft office suite of tools, including access, excel, word, and other microsoft products
• Email integration with Gmail
• Supports SSO
• Web–based application administration including ability to customize applications in an easy-to-use web form (without need to request changes via technical support)
• Web–based application administration including web content management of the delivered software
• Web–based application administration including clean, simple, and intuitive to use application and review system
• Web–based application administration including ability to brand the delivered look to university standards
• Ability to pull all fields from application for docx, XLS, csv, etc. formats
• Ability to create derived or calculated columns in reports
• Access to on-demand/online training provided by the vendor
• Mobile application
• Budget management system
- Technical requirements
a) Implementation plan/timeline
• Provide a detailed implementation plan that includes a timeline with dates of initiation and completion.
• Include all requirements, if any, for university resources that must be used for each step of implementation
b) Detailed work plan
• Provide a detailed work plan that should include with all tasks, clear deliverables, target dates for each task, and any on-site visits required to perform the services, if required.
c) Maintenance and support agreement
• Provide maintenance and support agreement that must include, but not limited to, any upgrades, updates, enhancements, new releases, etc., to the product released during the term of the contract.
d) Training plan
• Provide a training plan and initial technical training on the proper use of the software solution.
• Training must be sufficient to enable technical individuals designated by university to fully understand, test, validate, use tools for, and operate and instruct others as to the features, functions, capabilities and maintenance of the software.
e) Quality assurance plan
• Submit a quality assurance plan that supports all core responsibilities of the RFP describing how the respondent will ensure the quality of services being provided, how it will identify inappropriate service, how it will correct identified problems, and how it will respond to issues of service and quality.
f) Additional functionality services
• Additional enhancements that may benefit the application., i.e., any specifications for future expansion, or for features or capabilities that will likely be needed by the university at some time in the future may be submitted.
- Contract Period/Term: 3 years
- Questions/Inquires Deadline: May 14, 2025

Timeline

RFP Posted Date: Monday, 12 May, 2025
Proposal Meeting/
Conference Date:
NA
NA
Deadline for
Questions/inquiries:
Wednesday, 14 May, 2025
Proposal Due Date: Wednesday, 04 Jun, 2025
Authority: Government
Acceptable: Only for USA Organization
Work of Performance: Offsite
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