Workplace Investigation Services

The Vendor is required to provide private investigation services for workplace and administrative investigations, and related services, for the purposes of investigating allegations of, but not limited to, employee theft, fraud, abuse, misconduct, malfeasance, and violations of city policies, rules, and regulations, including, but not limited to the city charter, the rules and regulations of the civil service board, applicable collective bargaining agreements, and the city’s equal employment opportunity policy.
- Services include:
• Performing an objective, thorough, and unbiased investigation of each claim in a timely manner; and
• Adhering to all applicable federal, state, local laws, including the city charter, civil service rules, city policies, employee handbook, and all memorandum of understandings; and
• Developing a comprehensive record of allegations and evidence supporting and refuting the allegations in order to enable the city to make informed decisions regarding the matter; and
• Consistent with federal, state, and local law, notifying each participant of their required participation in a neutral administrative fact-finding investigation.
• Informing each participant of the investigator's purpose in the investigation process, their obligation to keep the matter confidential and to be truthful, and of the city's prohibition against retaliation for initiating or participating in an investigation; and
• Taking all necessary steps to investigate. these steps may include, but are not limited, to investigative planning, examining documents, conducting interviews, reviewing reports, and different forms of multimedia content; and
• Providing an investigative plan detailing the issues to be investigated, witnesses to be interviewed, evidence to be collected and reviewed, an estimated timeline for the investigation, a summary of the procedures followed, details of the information obtained, and recommended findings; and
• Providing updates on the progress of the investigation, including any anticipated changes to the established timeline on a weekly basis or as requested by the city; and
• Unless otherwise agreed, each investigation must begin within twenty-one (21) calendar days of receiving notification from the labor relations division; and
• Unless otherwise agreed, investigations will be completed within 120 calendar days of intake; and
• Unless otherwise agreed, a final report shall be completed within thirty (30) calendar days of the completion of the investigation and furnish the city with supporting documentation such as transcriptions of recorded interviews, audio recordings, surveillance recordings, and any other evidentiary material that supports your conclusions or is relevant to the investigation; and
• If necessary, testify in administrative or legal proceedings that result from the investigation; and
• Must provide summary invoicing, supported by detailed cost descriptions within thirty (30) calendar days of case closing.
- Contract Period/Term: 1 year
- Questions/Inquires Deadline: March 17, 2025