Supplemental Pre Employment Background Check Services

The Vendor is required to provide supplemental pre-employment background check services via an automated process for the city’s hiring process.
- Provide professional and technical services to produce materials, procedures, and reports in accordance with contemporary federal and state employment statutes and guidelines, principle and practices in the field of background screening services.
- The furnish all labor, materials, supplies, equipment, key personnel, and supervision necessary to provide a professional la carte of all background screening services specified.
- Ability to integrate with City's internal systems, Neo Gov and Workday.
- Contract must have a secure web-based system
- Must be bonded to validate the accuracy of any/all information provided to the City and must be licensed as a private investigations agency or as required by any and all applicable federal and state law(s).
- Same day customer service response with problem resolution in 24 hours.
- Ability to provide Adverse Action on the City’s behalf; preferred but not required.
- Ability to certify adherence to all applicable federal, state, and local laws, ordinances, codes, and regulations in performing services.
- Ability to provide a demonstration of your firm’s background check product.
- Bi-Annual Evaluations with the City's account team
- On-site demos
- Social security number (SSN) verification: verify and compares the applicant's name, address, SSN, and telephone number in the information that is on file. The SSN is also run through the death master file. The report will provide information if there have been any reported cases of identity theft or fraud related to the SSN and included alias names(s), address history, fraud information. Additionally, it gives a footprint of where the applicant has resided. For non-citizens who do not have a SSN, the contractor shall take the appropriate measure to ensure the name, date of birth and address are all valid. All names including aliases that populate during the SSN verification need to be validated.
- Multi-jurisdiction criminal history record search: verify the 18-year history on the national, state, county and municipality for criminal history on candidates for convictions to capture all regional felony and misdemeanor convictions.
- Country federal court records: search the candidates' background for evidence of criminal, all misdemeanor and felony convictions or bankruptcy proceeding withing the appropriate federal district for any management, legal, finance positions and exempted positions when applicable.
- National sex offender registry: provides a national search of all registered adult sex offenders. Registration may be required for those convicted of a sexually violent offense as defined in of the correctional law. Crimes include criminal sexual misconduct, abuse in the first or second degree, criminal sexual molestation, abuse of a minor and kidnapping. 
- Global terrorist database: verify various government and international regulatory databases for an individual's potential involvement in serious offenses, or suspected ties to terrorism acts affecting security.
- Employment verification: validate the candidate's professional work history, including past employers, positions held, and employment dates for the last 10 years.
- Education record verification: confirm the candidate's individual academic history, including the enrollment and/or verify degree conferred at educational institutions indicated by applicant, including major and minor courses of study, type of degree, degree earned, and state of issue for classifications requiring degrees. For international education, verify or validate and provide confirmation of the applicant's claimed education training, or certification outside the country.
- Professional Reference Check: Obtain a professional reference check report to provide insight into the candidates' previous work history, in particular regard to their relationship with former management that complement their qualifications and experience.
- Credit Report: Obtain credit history including payments, credit limits, balances and high credit amount, types of accounts and collateral, and bankruptcies (as required). The City must provide all consent forms required by state and federal law to the Contractor. 
- Residency History: Verify information of the candidate's resident history to include current and previous addresses and tenancies, payment history, eviction history, lease information, property damages, landlord or property management company information to include any specific feedback, both positive and negative.
- Provide all pre-employment verification and vendor screening reports exclusively to the City's designated representative(s).

- Contract Period/Term: 1 year
- Optional Pre-Proposal Meeting (Non-Mandatory) Date: October 16, 2025
- Questions/Inquires Deadline: October 23, 2025