Temporary Emergency Shelter Services

The vendor is required to provide temporary emergency shelter offering temporary housing and comprehensive services for individuals experiencing homelessness during the winter months.
- The temporary emergency shelter is to open when overnight temperatures (7:00 pm to 7:00 am) are forecasted to be at or below 32 degrees for at least 6 continuous hours at any part of the stated hours of operation.
•    The event of prolonged or severe winter weather conditions, as identified by the city, the city will assess circumstances on a case-by-case basis and may, in collaboration with the organization(s), adjust operational timelines, contract parameters, or resource allocations to address evolving public safety and operational needs.
1. Operational hours:
•    Between 7:00 pm to 7:00 am
•    hours may vary based on weather conditions, space availability, and other factors
•    available to operate 7 days a week during the evening and nighttime hours for a minimum of 12 hours.
a. The expected period of performance for during the 2025-2026 winter season is:
•    November 15, 2025 – December 31, 2025
•    January 1, 2026 – march 31, 2026
2. facility:
•    Provision of beds or cots for a comfortable place to sleep preferred.
•    Provide janitorial, garbage, utilities and phone services to patrons while operating the temporary emergency shelter.
•    Offer water and a light prepackaged snack to patrons of the temporary shelter. if additional food is provided, all health department food safety guidelines must be adhered to.
•    Proposals should describe any other services or supplies that will be provided above the minimum requirements
3. Management:
•    Coordinate staff and volunteer schedules o record nightly data and submit data monthly to the city. 
•    Reports shall include number of guests secured, time at which shelter reached capacity, weather condition warranting opening, families provided alternate shelter, and log identifying emergency services needed.
4. Staffing:
•    Provide an adequate number of staff and trained volunteers to operate the facility during the hours of operation for the duration of each temporary emergency shelter with a minimum ratio of 1 staff and trained volunteer to 25 guests in attendance. 
•    There is a minimum of 3 staff and trained volunteers required to be onsite, this includes the onsite manager and security.
•    Staffing and supervision of the location is required 
•    Partnerships between the location and staffing resources is strongly encouraged but not required. 
•    Develop processes and train staff and volunteers on:
o    Guest admission
o    Set-up and take-down
o    Security operations
o    Provision of a resource list for outside services
o    Documenting attempts to confirm families' eligibility status for alternate shelter options and alternate options for successive nights.

- Contract Period/Term: 2 years
- Questions/Inquires Deadline: August 27, 2025