Theatre Ticket Software

The vendor is required to provide theatre ticketing software connected to a cloud-based payment processor.
- This fully functional system offers ticketing to internal operations and external renters.
- The Software will be able to manage financial disbursements alongside finance and house management in real-time.
- provide, implement, train, and support theatre ticket software.
- Software Solution
• Provide a software solution that meets the requirements specified in this agency.
• On-going maintenance, support, and upgrades must be included in the solution.
- The services to implement the proposed software into the county environment with detailed timeframes and schedules days from the contract execution date.
Ticketing and Financial Functions
• In-house ticketing and financial reconciliation functions are mandatory.
• All ticketing functions must be able to be accessed directly from county site and not only through the support team.
- The frequency and process for system updates, including bug fixes and feature enhancements.
- The system's uptime and reliability, particularly during peak ticketing periods.
- The software will ensure secured and compliant payment processing.
- The software integrates with other systems, such as accounting tools, payment gateways, and marketing platforms.
- Include the following:
• Site design
• Ticket and session registration
• Custom questions
• File upload
• Agenda builder
• Fees (registration and individual items)/discounts/taxes/refunds
• Email notifications
• Event apps
• Feedback Survey
• Abstract Management
- Provide a detailed outline of the proponent’s proposed information management capability; the outline should include: data server encryption and backup, analytics, and reporting.
- Contract Period/Term: 2 years
- Questions/Inquires Deadline: March 21, 2025