The vendor is required to provide childcare navigation technology platform which will serve as a one-stop-shop for childcare navigation.
- The technology platform should encompass, but should not be limited to, the following components:
a. Provider directory:
• Basic information about all licensed providers should be available from publicly available state data.
• Providers should have secure access to update their own profiles across multiple fields, including photos, independently (or with assistance from a local system administrator)
b. Advance search:
• Families should be able to search for providers via multiple filters (e.g., location, hours, ages, served, pricing, language, etc.)
• Users should be able to identify and interact with specific geographic locations using a map-based interface (this will require GIS-based mapping capabilities)
• Users should be able to send inquiries to, and communicate directly with, childcare providers
c. Eligibility:
• Families should be able to use an eligibility calculator to identify what subsidies they may be eligible
• Families should be able to complete a single form with basic demographic and income information that will be universally accepted whether by one subsidy verification agency (i.e., as part of a “centralized eligibility list” system) or by numerous subsidy verification agencies (data integration may be necessary)
d. Secure document management:
• Families should be able to securely upload their documents
• Subsidy verification agencies must have the capability to either download documents manually or receive them such that they are automatically uploaded to their systems.
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