Curriculum and Learning Management System

The vendor is required to provide curriculum and learning management system (LMS) for the new credentialed mental health support specialist (CMHSS).
- Training curriculum
1. Workplace skills
•    Professionalism 101
•    Creating a culture of respect
•    Developing good collaboration skills
•    Professional growth skills
•    Self-care skills
2. Professional communication skills
•    Developing your professional language
•    Professional writing
•    Active listening
•    Interviewing skills and techniques
•    Adapting communication skills across groups
•    Reading and using body language
•    Developmentally appropriate communication
•    Communicating with children and families
3. Safety and violence prevention
•    De-escalation techniques
•    working in the community safely
•    Risk assessment skills and implementation
•    Safety plan writing
4. Mental health-based skills and interventions
•    “Knowing your treatment team”
•    Mental health basics
•    Principles of recovery
•    Clinical and psychiatric terminology
•    Daily living skills 101
•    Trauma-informed skills and care
•    Child and adolescent development
•    Interventions for special populations
•    Behavioral management
•    Coping strategy development
•    Psychotropic medications 101
•    Stress, resilience, and psychological first aid (SRPFA) training
•    Motivational interviewing
•    Suicide prevention: question, persuade, refer (QPR)
•    Substance use disorders
•    Wellness-self management
•    Crushing cravings (tobacco curriculum)
•    Maternal mental health
5. Client and family engagement skills
•    Person-centered care 101
•    Establishing rapport
•    Collaborative documentation
•    Utilizing a strength-based approach
•    Maintaining engagement in difficult scenarios
•    Empowerment and advocacy overview
•    Engaging with children and adolescents
•    Family engagement and history
6. Administrative skills
•    Documentation
•    Collaborative skills
•    Agency policies and procedures
•    Federal, state, and local regulations and laws
•    Ethics “do no harm” training
•    Mandated reporting
•    System of care overview
•    Working in schools
•    Medicaid and medicare 101: systems literacy
•    Diversity, equity, and inclusion cultural awareness, sensitivity, understanding, and humility
•    Language access
•    Awareness of personal biases and attitudes
•    Accessibility for individuals with disabilities
•    Engaging individuals across the age span (early childhood through older adults)
•    Non-discriminatory care
7. Specific skills for different program settings
•    CPR and first aid
•    Harm reduction
•    Substance abuse 101
•    Supporting children and adolescents with mental health challenges
- Learning management system
•    Developing and managing the LMS that hosts the curriculum. 
•    Organizing the trainings by core competency on the LMS to ensure the curriculum is easy to access. 
•    Creating a process to enroll credential seekers on the LMS with instructions that are concise and include all relevant links and information. 
•    Ensuring credential seekers are able to access training materials by providing instructions that are easily available, understandable, and navigable for applicants. 
•    Creating content for agency public facing website. 
•    The content will include information on accessing the LMS as well as any other relevant materials.
•    Creating a record-keeping system for credential seekers and holders to ensure all trainings are recognized. 
•    Communicating with the national certification board for behavioral health professionals, who is responsible for administrating the credential. 
•    Creating a certificate system with an online self-serve account to allow credential seekers and holders to track their training and submit to the credentialing board for certification. 
•    Creating a data collection system to assess the quality of the trainings and to seek information on desired trainings from credential seekers and holders. 
•    Updating content in the curriculum as needed based on new evidence or trends.

- Contract Period/Term: 5 years
- Questions/Inquires Deadline: October 24, 2025