Charter Authorizer Oversight Solution

The Vendor is required to provide a web-based charter authorizer oversight solution that:
•    Integrates all authorizing functions.
•    Supports unlimited users and data storage.
•    Enables real-time collaboration and secure data sharing.
•    Complies with FERPA, WCAG 2.0 AA, and IOT security standards.
•    Offers customizable dashboards, workflows, and reporting tools.
•    Integrates with Microsoft 365, Google Drive, and Adobe Acrobat.
- Core responsibilities include:
•    Reviewing and approving charter applications.
•    Monitoring academic, financial, and operational performance.
•    Renewing, non-renewing, or revoking charter contracts.
•    Supporting school start-up and replication.
•    Providing technical assistance.
•    Ensuring compliance with state and federal laws, including Law.
- Currently uses Microsoft 365, SharePoint, OneDrive, Google Drive, and Adobe Acrobat for document management and communication.
- Goals
•    Centralize data and document management.
•    Improve operational efficiency.
•    Enhance stakeholder communication.
•    Enable real-time performance tracking and reporting.
- Data Architecture and Storage
•    Scalable, cloud-based platform.
•    Unlimited data/document storage.
•    Secure backup and disaster recovery.
•    Role-based access control (RBAC).
•    Audit trails and submission timestamps.
•    Compliance with state record retention and transparency laws.
- Integration and Interoperability
•    Microsoft 365 (Outlook, SharePoint, Teams, Excel, Word)
•    Google Drive
•    Adobe Acrobat
•    Support for APIs (REST preferred).
•    ETL/ELT data ingestion options.
- Security and Governance
•    FERPA-compliant data handling.
•    Encryption at rest and in transit.
•    Multi-factor authentication (MFA) and Single Sign-On (SSO).
•    Logging and reporting of data access/modifications.
- User Experience
•    Intuitive, responsive interface.
•    Mobile and cross-browser compatibility.
•    Custom dashboards and reports by user role.
•    Batch upload/download and export capabilities.
•    WCAG 2.0 AA accessibility compliance.
- Entity and User Management
•    Unlimited user profiles with role-based permissions.
•    Customizable user fields and workflows.
•    Profile lifecycle tracking (applicant → operational → renewal/closure).
•    Shared calendar with event notifications.
- Application and Compliance Management
•    Online charter application submission and scoring.
•    Compliance monitoring workflows.
•    Import and Exportable reports (PDF, CSV, XLSX).
•    Forms integration.
•    Integrated calendar and notification system.

- Contract Period/Term: 3 years