Business Continuity Mgt and Emer Notification SaaS Solution

The vendor is required to provide business continuity management program (BCMP) solution to manage all phases of the business continuity management (BCM) life cycle (including planning and execution) and integrate with an emergency notification service and customized on-site training for the department of information technology.
- Enterprise specifications
1. Solution roadmap
•    Vision for the solution 
•    High-level functionality expected for each solution release into production environment 
•    High-level timeline
•    Customer feedback is collected and incorporated into solution enhancements
2. Identity and access management
•    Solution must externalize identity and access management. 
•    The solution must be able to integrate with numerous systems to synergize the state identity as well as provide authentication and authorization to state applications.
3. Integration approach
•    Solution capabilities to interoperate with other solutions. 
•    Identify the standards supported, integrations platforms, adaptors, APIs, and the like.
4. Disaster recovery and business continuity
•    Disaster recovery plan (DRP) – describe how proposed solution supports recovery point objectives (RPO) and recovery time objectives (RTO) metrics.
•    System backup – describe backup plan capabilities.
•    Disaster recovery testing – describe the frequency and test procedures for end-to-end disaster recovery testing.
•    Business continuity plan (BCP) – describe capabilities proposed solution can provide in support of agency’s continuity of operations and incident responses.
5. Data migration
•    Approaches available for data conversion and data migration to load current data into proposed solution
6. Application management
•    Solution monitors and reports the metrics on system performance. 
•    Solution manages user administration. 
•    The audit capabilities of proposed solution related to management of the application.

- Contract Period/Term: 3 years
- Questions/Inquires Deadline: October 28, 2025