Cloud Based Student Identity Verification Solution

The Vendor is required to provide a comprehensive, cloud-based student identity verification solution.
- Feature/Requirement:
•    System supports verification with government-issued ID (driver’s license, passport, etc.)
•    Provides biometric verification (face recognition, fingerprint, voice)
•    Enables both in-person and remote/online verification
•    Real-time authentication with response time ≤ 30 seconds
•    Supports issuance of digital and/or physical student IDs
•    Provides multi-modal interface for collecting IDs (smartcard, mobile credential, QR code)
•    Allows self-service upload of documents by students
•    Syncs student status changes in real time (enrolled, graduated, withdrawn, etc.)
•    Supports role-based permissions (student, staff, admins)
•    Detects forged or altered identity documents
•    Provides automated fraud detection and anomaly alerts
•    Maintains audit trails of all verification attempts
•    FERPA compliant
•    Encrypts data at rest and in transit
•    Supports student rights to review, correct, or delete data
•    Provides role-based access for staff to sensitive data
•    Mobile-first design (iOS, Android)
•    WCAG 2.2 accessibility compliance
•    Multi-language support
•    Verification process ≤ 30 seconds
•    Cloud-based SaaS solution
•    High availability (99.9% uptime SLA or better)
•    Scalable to support multiple institutions and student volumes
•    Provides APIs/web services for integration with SIS and LMS
•    Supports integration with Ellucian Banner SaaS
•    Supports integration with Ellucian Banner CRM Recruit
•    Single Sign-On (SSO) via SAML 2.0, OAuth 2.0, or OpenID Connect
•    End-to-end encryption (TLS 1.2+/AES-256)
•    MFA required for admin/staff logins
•    Maintains Independently audited security program (e.g., SOC 2 Type II, ISO 27001, or equivalent certification)
•    Regular security testing (penetration and vulnerability assessments) with documented remediation processes.
•    Handles peak load during admission and registration periods
•    Disaster recovery (RTO ≤ 4 hrs, RPO ≤ 1 hr)
•    Real-time system monitoring and automated alerts
•    Provides configurable dashboards for identity verification metrics
•    Exports reports in CSV, XLSX, and PDF
•    Offers role-based reporting for administrators
•    24/7 vendor support with escalation path
•    Provides regular updates and security patches
•    Offers training for staff and administrators.

- Contract Period/Term: 4 years
- Questions/Inquires Deadline: November 06, 2025