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A government agency in South Carolina issued “Encelium Software Support” (RFQ). Solicitation SYS-2964 closed on December 3, 2025. Eligibility: Only for USA Organization.
The vendor is required to provide encelium software support and hardware support including:
• Priority level telephone support, with maximum 4-hour response time during business hours
• Software updates and upgrades included.
• Factory-trained service technicians
• Contract support hours to include customized training and troubleshooting including remote system diagnostic inspection, system configuration modifications, general system management, identifying and defining any system problems and providing solutions.
• 2 on-site system visits including all travel costs.
• Visits include testing, adjustments, repairs, training, system optimization and troubleshooting, as requested.
• Visits to be scheduled within 14 days of request.
• On-site support technicians to system components which are accessible such as; boards, switches, and other low voltage components that make up the encelium lighting control system.
• The agreement will cover 12 months.
- Contract Period/Term: 1 year
Ask any question about the RFP and its amendments. Instantly surface schedules, deliverables, compliance items, evaluation criteria, and budget details with 100% source-backed answers.
Quick answers about deadlines, eligibility and submission for this solicitation.
No. This opportunity (SYS-2964) closed on December 3, 2025. See similar open RFPs below.
A government agency in South Carolina. The buyer's contact and submission details are in the solicitation documents.
Only for USA Organization.
Contract term: 1 year.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
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