Digital Engagement SaaS Maintenance and Support System

The vendor required to provide metro quest survey digital engagement SaaS hosting platform for ongoing maintenance and support.
- Functional specifications:
•    metro quest annual license provides access to a cloud-based public engagement platform that enables the creation of interactive, customizable surveys for transportation planning. 
•    IT supports various input formats, real-time data collection, secure storage, automated reporting, and meets accessibility standards, with technical support and platform updates included.
- Installation and configuration: 
•    Perform all installation, initial setup, and configuration tasks required to deliver a final product that has been piloted, tested and is fully functional for agency users. 
•    Tasks may include, but are not limited to, developing reports, configuring and deploying standard workflows to meet agency specific business needs and rules.
- System requirements: 
•    The method that will be used to deliver the software, login requirements, special system requirements or other requirements to ensure software is fully functional within the agency environment. 
•    Reference the delivery methods schedule.

- Contract Period/Term: 1 year