Campus Point of Sale System

The Vendor is required to provide for an instore point-of-sale solution designed to offer robust inventory and sales opportunities throughout main campus.
- These services all connect to one another via a cloud based server.
- Its mobile unit must be within close range of the store to operate.
- Security
•    Logs usage and changes by anybody making edits to the system.
•    Allows for various levels of system user access.
•    Limits system users to only editing items and screens in specific locations.
•    Allows for a variable number of users and roles, with administrative functionality to remove users.
o    Proposers should provide information on the total users their POS system can support.
•    Can authenticate state Microsoft Entra ID (formerly Azure AD) or IN Common Federation.
•    Meets PCI credit card processing standards to the current SAQ P2PE.
•    Supports devices and systems used to meet EMV standards.
o    Proposers should describe what and how systems and devices are implemented and how they interact with the proposed POS system.
o    Proposers should list the devices and systems used to meet EMV standards and describe how the systems and devices are implemented and interact with the POS system.
- Provides options for the register’s electronic customer display.
- Provides the ability to utilize handheld and mobile devices for off-site events, with receipt generation and payment acceptance.
- Back-end
•    Includes cloud hosting options for POS system servers, with point-to-point encryption.
•    Adheres to Apple standards.
•    Includes locally hosted server options, which will run in a virtualized environment.
•    The user client software should be web-based or have the ability to run as a virtualized application, unless the solution is fully cloud-based.
•    Robust inventory controls, with depletion notifications, and also to support two "store" bases (retail location and warehouse), but could also manage inventory for "pop-up" shops with individualized selling. (For example, specialized merchandise for on-site Commencement sales)
•    Supports mass item (SKU) uploading and updating, including to multiple locations at once.
•    Able to provide serial number tracking.
•    Able to add/remove/modify departmental account numbers to a specific customer profile to maintain proper customer tracking standards.
•    Allows items to be used across multiple register locations for ease of price consistency.
•    Supports retail, pop-up store, and "warehouse" location types.
•    Has a clear process for POS system upgrades and changes, including a categorized responsibility matrix
- Must provide self-service/training options that are available to users and administrators.
- Administrators must be able to contact the vendor for support 24/7.
- Must provide a list of the supported spoken and written languages, if applicable.

- Contract Period/Term: 3 years
- Questions/Inquires Deadline: November 12, 2025