Payment Solutions

The vendor required to provide payment solutions will be in two (2) categories:
- Category 1: prepaid transportation services payment solutions:
a. Physical and virtual prepaid cards, accounts, and digital wallets that can be funded from multiple sources, such as;
•    End user deposited funds (both pre-tax and post-tax); 
•    Employer sponsored programs funding transportation services; 
•    Community programs funding end users who meet specific criteria such as income-based programs; and, 
•    Community programs targeting specific types of use cases such as commuter incentive programs.
b. Complementary transportation services payment back office, account management, and platform services, such as:
•    Account management interfaces for entities and end users, including mobile applications; 
•    Real-time transaction monitoring and reporting; 
•    Autoloading and auto-disbursement of funds at regular intervals;
•    End-user intake and sign-up services;
•    Marketing and advertising of program services; 
•    Advertising revenue services; 
•    Data analytics and performance analysis;
•    Merchant category code and other use restrictions and limitations management; 
•    Customer service and support for all stakeholders; 
•    Regulatory compliance services; 
•    Facilitation, generation, and support of periodic reporting for standard and custom reports; and, 
•    Integration of payment solutions and access for use of transportation services with existing and future mobility platforms, such as: transit, rideshare, taxi, and micro-mobility.
- Category 2: fare collection and ticketing transportation payment solutions systems:
a. Fare collection devices and technology solutions, such as,
•    Validation and ticketing devices;
o    Mobile and on-board validators;
o    Fare gates;
o    Standalone validators;
o    Ticket vending machines;
•    Mobile payment collection systems;
o    Contactless card readers;
o    Digital wallet readers;
o    QR code validators;
•    Validation inspection devices;
o    Handheld validators;
o    Biometric devices;
o    Fare inspection apps;
•    Related fare media, such as data processing and communication devices and equipment;
b. Mobile pay-as-you-go ticketing solutions and technologies, such as:
•    Payment service provider integration;
•    Fare calculation capabilities;
•    Fare capping and post-payment models;
•    Financial reporting;
•    Fraud detection and prevention;
•    Integration with validation equipment; and,
•    Automatic journey detection via smart devices.
c. Complementary transportation services payment solutions back office, account management, and platform services, such as:
•    Account management interfaces for entities and end users, including mobile applications;
•    Real-time transaction monitoring and reporting;
•    End-user intake and sign-up services;
•    Marketing and advertising of program services;
•    Advertising revenue services;
•    Data analytics and performance analysis;
•    Customer service and support for all stakeholders;
•    Regulatory compliance services;
•    Facilitation, generation, and support of periodic reporting for standard and custom reports;
•    Training programs and materials for all stakeholders; and,
•    Integration of payment solutions and access for use of transportation services with existing and future mobility platforms such as transit, rideshare, taxi, and micro-mobility.

- Contract Period/Term: 1 year
- Non-Mandatory Pre-proposal Conference Date: December 4, 2025
- Questions/Inquires Deadline: December 30, 2025