Technology Based Solution

The vendor required to provide technology-based solution to enhance treatment engagement, accountability, adherence, and retention for individuals with a clinically diagnosed opioid use disorder (OUD) or stimulant use disorder (STIMUD) who are receiving outpatient substance use disorder (SUD) treatment services and are participating in a state-approved recovery enhancement program (REP), in state.
1. Adheres to:
•    Terms and conditions approved by the substance abuse and mental health services administration (SAMHSA) state opioid response (Sor) grant standards and associated SOR program policies.
•    Applicable state procedures and policies as they are developed, implemented, and amended.
2. REP data includes, but is not limited to:
•    Provider information including location, national provider identifier, and contact information. 
•    Participant information including name, client identification number, contact information, and enrollment status. 
•    Appointment information including date, location, attendance, and test results. 
•    Incentive information including number of incentives disbursed, calculated incentive amount for date of service, disbursed incentive for date of service, and cumulative disbursed incentive amounts per participant.
3. Ensures only authorized individuals, including state personnel, REP providers, and program participants, have system access, and restricts use and data access through a roles-based access control system (RBAC).
4. Is user-friendly, responsive, and scalable on different screen sizes; is compatible on different operating systems and web browsers; is accessible and adaptive for users with different abilities; and has clear structure, navigation, and page names. 
5. Is configurable to meet state-identified and approved programmatic needs, including, but not limited to, establishing user profiles, roles and permissions; program enrollment, duration, completion, and discharge protocol(s); incentive trigger(s), type(s), value(s), permissions and restrictions, delivery mechanism(s) distribution frequency, and is scalable to meet evolving state needs. 
6. Includes, at a minimum:
•    Provider management
•    Participant management
•    Incentive management
•    Data management
- Collaborate with the state and state-identified stakeholders, including REP providers, on solution configuration design, implementation, and deployment.
- The selected vendor must:
•    Provide field configurations to meet several individual asset areas, to be defined and requested by the state. 
•    Field configurations may include participant name, symptoms, targeted behavior, medications, and incentive history. 
•    Set-up and provide access to information for administrative accounts and different security access levels for various users in accordance with an integrated roles-based access control system (RBAC) system. 
•    Perform the necessary testing to provide secure access and proper functionality.

- Contract Period/Term: 4 years
- Questions/Inquires Deadline: November 19, 2025