Inmate Communications Solution

The vendor required to provide inmate communications solution a set of incarcerated people’s communications services (IPCS) and related services, including;
•    Inmate telephone services in the admissions area and in housing,
•    Inmate video communication services (e.g., tablets on the inmate’s end), including visitation services, on-site visitation, and privacy booths for attorney, court, and public use and remote court proceedings 
•    Inmate tablets, including educational, vocational, and entertainment content and services; law library content and services; and mail services 
•    Electronic tracking of detention staff rounds, and 
•    Electronic inmate tracking – products for tracking information about inmates, such as basic file information and location and movement information.
- Functions
•    Various system functions, including a pin system, pre-approved number lists, call blocking, Restrictions on third-party calls, and call tracking, 
•    Call recording and storage, including a do-not-record list for attorney-client and other privileged calls, 
•    Call monitoring with an alert to listed persons in the so,
•    Call transcription services,
•    Key-word searching by, for example, calls arranged or stored by inmate pins and time and date, 
•    Voice biometrics (e.g., to detect one inmate using another inmate’s pin), 
•    Options for call-length or call-frequency limitations, 
•    Communication access for inmates with communications disabilities
•    The ability to provide a recording of a call or call-identifying information in response to a court order or other lawful process.

- Contract Period/Term: 3 years
- Pre-Proposal Meeting (1st Opportunity) (Mandatory) Date: December 2, 2025
- Pre-Proposal Meeting (2nd Opportunity) (Mandatory) Date: December 4, 2025
- Questions/Inquires Deadline: December 8, 2025