Ticketing Platform

The vendor required to provide ticketing platform that elevates the patron experience while simultaneously improving operational efficiency across university; and to collect detailed information that will assist university in identifying a modern, scalable, and comprehensive ticketing solution capable of supporting student events, athletic programs, and other activities requiring ticketing services.
- Ticketing platform services, which should address the following areas:
•    Identification of potential providers currently offering ticketing platform services within the industry. 
•    System components that must be considered to ensure a comprehensive solution is documented, planned, solicited, and awarded through a potential contract. 
•    System integrations that are necessary to deploy a robust platform that supports the diverse needs of university staff, faculty, and students. 
•    Industry standards and relevant experience of potential respondents.
•    Technical standards and best practices applicable to ticketing platform services. 
•    Data privacy and security protocols, including compliance with payment card industry data security standards (PCI DSS). 
•    System features such as customizable reporting and dashboards for ticket sales, attendance, access, revenue, and customer engagement, with export capabilities in formats including excel, portable document format (PDF) and comma-separated values (CSV). 
•    Identification of the licenses, certifications, or professional qualifications required of potential respondents.

- Questions/Inquires Deadline: December 1, 2025