Cloud Services

The Vendor is required to provide Infrastructure-as-a-Service ("IaaS") for the Authority's cloud environment.
- Responsible for providing secure, reliable, and scalable cloud hosting resources and related services on an "as needed, when needed" basis.
- The services will provide a secure, scalable, and reliable infrastructure to support the Housing Authority's core business applications, user access, and data storage needs.
- The cloud provider shall provision and manage the following Windows Server instances:
•    Domain Controller Server
o    Windows Server
o    32 GB RAM
o    50 GB Storage
•    Application Server
o    Windows Server
o    64 GB RAM
o    500 GB Storage
•    SQL Server
o    Windows Server with Microsoft SQL with Standard core license 4 cores
o    64 GB RAM
o    500 GB Storage
o    SQL Server Standard Core License (4 cores)
•    File/Print Server
o    Windows Server
o    32 GB RAM
o    500 GB Storage
•    Remote Desktop Services (RDS) Server
o    Windows Server
o    32 GB RAM
o    150 GB Storage
o    Remote Desktop Service Access Licenses:50
•    Multi-Factor Authentication
o    Duo MFA Essentials Service (50 Users)
- Data Backup and Recovery
•    Daily automated backups of all virtual servers and databases.
•    Backup retention policy of 30 days minimum.
•    Disaster recovery capability with restoration options for system, file, and database-level recovery.
•    Monitoring of backup success and failure with proactive alerts.
- System Updates and Maintenance
•    Regular patching and updates for Windows Server operating systems and SQL Server.
•    Critical security updates applied within 72 hours of release.
•    Scheduled maintenance windows with advance notification to minimize disruption.

- Contract Period/Term: 3 years
- Questions/Inquires Deadline: January 8, 2026