Municipal ERP System

The Vendor is required to provide for the supply installation, configuration and training on a Municipal Finance ERP System.
- Core services:
•    Long-term Financial Planning and Budgeting
•    Financial Reporting
•    Asset Management
•    Payroll and Benefit Administration
•    Customer Service
•    Digital Records Management
•    Information Technology
- The core objectives of this project are to:
•    Modernize and streamline financial operations
•    Enable real-time access to financial data across departments
•    Enhance reporting accuracy and compliance
•    Enhance transparency, accountability, and auditability
•    Enhance and streamline technical support for systems and processes
•    Reduce reliance on manual processes and legacy systems
•    Provide intuitive user experiences for staff and residents
- To support our service delivery a comprehensive suite of applications are required to ensure service level demands are met.
- The preferred system will include at minimum the following modules:
•    Property Taxation
•    Utility Billing
•    General Accounts Receivable
•    Accounts Payable
•    General Ledger and Budgeting Applications
•    Cash Receipts
•    Animal Licensing
•    Cemetery Administration
•    Purchase Orders
•    Bank Reconciliation Module
- Supplier will allow for the following:
•    Electronic Delivery of Billing and Receipts
•    Pre-Authorized Debits
•    Electronic Funds Transfer
•    Property Tax Roll Importing
•    Budget versioning and scenario analysis
•    Integration with Third Party Meter Reading System (Sensus)
•    Integration with Third Party Payroll Systems (ADP)
•    Integration with Third Party Asset Management Software (Citywide)
•    Full import/export functionality
- Feature requirements may include, but are not limited to:
•    Integration with Third Party Booking/Registration Software (PerfectMind)
•    Integration with Animal Licensing Platform (Docupet)
•    Online Customer Portal.

- Questions/Inquires Deadline: December 22, 2025